top of page

FAQ

What would YOU like to know?

Click here to email us your questions!

Can I take just one class?
Yes! Not all of our classes are available as drop ins, but you can 
Click here to view the classes you can take individually!

What is your cancellation policy?
If we need to cancel a class, you will be notified via email, and you will be issued a credit to be used for a future class or event. We will be following the Saranac Lake School System for bad weather closures. 

What if I can't make it to a class* I signed up for?
Let us know as soon as possible by email. If you give us more than 24 hour notice, we can offer you a credit to be used for a future class if requested.  However, because our business is attendance based, within 24 hours we will not issue a refund or credit. 
*See Summer Camp Policy below for Summer Camps

What should I wear to class?
You should wear clothes that you won't be upset to get dirty. If you have an apron, feel free to bring it! 

Do I need to bring my own supplies?
No, all supplies will be provided for the projects we do in class unless otherwise specified. If you have a favorite brush or a found object you'd like to incorporate into a work, you are welcome to bring it. If you want guidance for extra projects or supplies to work from home, we will be happy to advise. 

summr camp refund

Summer Camp Refund Policy

Summer is one of the most important times of the year for our business to be able to count on our attendance-based income. If you sign up for a summer camp, we will collect a $100 deposit. If something comes up and your child is not able to attend camp, let us know as soon as possible. 

If you let us know more than 14 days in advance of the camp starting, we will issue a full refund of the $100 deposit.

If you cancel less than 14 days before the start of the camp, your deposit is non-refundable. 

 

Privacy Policy

​

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

bottom of page